When a business owner first sets up an email marketing campaign, he or she may unknowingly breach established standards of etiquette. There are methods for handling marketing via email in a professional manner that will assure the happiness of the customers and have them anticipating each email you send them. This article is filled with suggestions on email etiquette with your marketing via email campaign.
Design your email around a single specific message. With a deluge of information in your email, you can create an overwhelmed or bored reader, very easily. Each email should have one specific focus. A concise email shows respect for the time of your customers.
Do not send emails encouraging people to ‘buy now’. messages. When you send out too many emails, customers will regard them as spam, and will be less likely to make a purchase from you. They will know that you only care about selling services and products, you want to have a good relationship with them and be considered a professional. Your customers will find this refreshing and be more inclined to make a purchase from your company.
Don’t include anyone on your marketing email list who hasn’t asked to be there. Emailing random people is considered spam and could get you in trouble with your ISP or web host. This type of random emailing can just cause a person to question whether they know you or your company, and they probably will end up caring less about your company if they run across it in the future. They may just delete your message; what a waste of time!
Use lots of different resources to learn about marketing through emails. You could look for reading material in a library or online. You should also try to attend local marketing with email classes and workshops.
Subject Lines
Use A/B testing to test subject line variations. Take one of your emails, and divide the mailing list in two. Send each half of the list the same mail, but with differing subject lines. This provides a simple way of seeing which subject lines garner higher open rates and which ones were simply ignored in subscribers’ inboxes.
Pick an audience to target. Think of a way to entice them to have their friends join. Remember to have a subscribe link inside your email; hopefully, your customers will pass it to their friends that have similar interests on the products that you offer. This allows your database to grow organically.
Remain consistent at all times. Your emails should all feature the same colors and company logo. Use a clear and legible font style. With enough exposure to them, your subscribers will come to find your consistent emails distinctive and start paying more attention them. It’s important for any business to have familiarity. The same holds true for marketing via email.
As said previously, business owners must use proper protocol with marketing via email. If you don’t treat your customers well, they will quickly opt out of receiving emails from your business. Use this advice to keep clients happy and satisfied.